There are days, when there's not a good connection between myself and the spirit world. I've learned not to fuss about it, and I always remind my clients that it's not their fault and it isn't my fault, but sometimes a medium just doesn't quite catch the frequency needed. 
I liken this to a shortwave radio. As a child, I would borrow my dad's radio sometimes and I would scan through the stations. Where I grew up, and during the time I grew up, we only had one radio station, unless we had a fan...
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